You trust Jetaz with your information — and we take that trust seriously. This Privacy Policy clearly explains what data we collect, how it is used, and how it is kept secure.
A quick overview of the core pillars of Jetaz's privacy protection
All your data is transmitted via SSL/TLS 256-bit encryption. Hackers and third parties can never access or read your data.
Jetaz never sells your personal information to third parties. Your data is used solely to improve our services and meet legal requirements.
Your information is stored in secure, internationally certified data centers. Payment card or mobile banking numbers are never stored on our servers.
You can view, correct, or delete your collected data at any time. You have full control over your data.
Jetaz uses only necessary cookies. You can manage your cookie preferences at any time through your browser settings.
Jetaz fully complies with international GDPR privacy standards and all applicable data protection laws in Bangladesh.
Jetaz is a trusted online betting and gaming platform serving users in Bangladesh and beyond. Our Privacy Policy Explains how Jetaz handles your personal information.
By using our services through the Jetaz website, mobile app, or any other channel, you agree to this Privacy Policy considered as accepted. This policy is part of our Terms and Conditionsoperates as part of.
We believe transparency is the foundation of trust. That is why this policy is written in plain, clear language — no legal jargon or hidden conditions.
Jetaz collects two types of information — what you provide directly and what is collected automatically.
Information you provide directly:
Automatically Collected Information:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name and Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | Account Login & OTP Verification | Yes |
| NID / Passport | KYC Verification & Legal Requirements | Yes for withdrawals |
| IP Address | Security Monitoring & Fraud Prevention | Automatic |
| Betting History | Service Improvement & Legal Records | Automatic |
Jetaz uses your information only for the specific purposes listed below. We never use your data for anything beyond what is necessary.
Jetaz never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances:
Jetaz signs a Data Processing Agreement (DPA) with all third parties with whom data is shared. They are bound to use the data solely for the specified purposes.
Jetaz uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help improve our services.
Cookies we use:
Jetaz follows industry-leading technologies and processes to keep your information secure. The key aspects of our security framework are outlined below:
In the event of a data breach, we will notify affected users within 72 hours and take the necessary protective measures.
As a Jetaz user, you have the following rights over your own data:
You have the right to know what information we hold about you at any time.
You may request corrections to any inaccurate or incomplete information.
You can request that your data be deleted after your account is closed.
You can request an export of your data in a standard, portable format.
You may object to the use of your data for specific purposes.
You may request a temporary restriction on the processing of your data in certain circumstances.
Jetaz does not store your data indefinitely. Specific retention periods are defined for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Compliance |
| Support Conversations | 3 Years | Quality of Service Assurance |
| Marketing Preferences | Upon withdrawal of consent | Respecting Your Preferences |
| Log Files | 90 Days | Security Monitoring |
Once the retention period expires, we automatically delete or fully anonymize your data.
Jetaz is strictly for users aged 18 and above. We do not knowingly collect information from minors.
Age is verified at registration, and confirmed through government-issued ID during the KYC process. If a user creates an account using false information, the account will be closed immediately and all associated data will be deleted.
Jetaz may update this Privacy Policy update this policy. For significant changes, we will:
Continued use of Jetaz after any changes to this policy will be considered acceptance of the updated terms.
Contact: For any privacy-related questions or requests, please reach out to our dedicated privacy team:
Your information is completely safe with Jetaz. Thousands of users across Bangladesh trust and enjoy Jetaz every day.